Return and exchange Policy
At Frolicrolic, we maintain a strict No Refund Policy.
Refund Policy
We do not offer refunds under any circumstances once the order has been placed and delivered.
Replacement Policy
We only offer replacement in the following cases:
* The product received is damaged
* The product received is incorrect
To be eligible for a replacement:
* You must contact us within 48 hours of delivery
* The product must be unused and in its original packaging
* Proof such as photos or videos may be required
Non-Returnable Situations
Replacement will not be accepted in the following cases:
* Change of mind after purchase
* Incorrect size selection by the customer
* Minor color differences due to screen display
* Used or worn products
Replacement Process
To request a replacement, contact us with:
* Order number
* Issue description
* Photo or video proof
Send your request to:
Email:
Once verified, our team will arrange a replacement if the request meets our policy conditions.